Terms & Conditions

Service Engagement Policy

Sellers Hike E-Com Solution is an e-commerce business management and digital marketing service provider. We do not offer long-term contractual service commitments. All services are provided strictly on a monthly payment basis, unless otherwise agreed in writing.

Acceptance of Terms

By accessing, browsing, or using the Sellers Hike E-Com Solution website, downloading any materials, or availing any of our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you are advised to discontinue use of the website and services immediately.

Definitions & Interpretation

Throughout this website, references to “we”, “us”, or “our” refer to Sellers Hike E-Com Solution, the owner and operator of this website and service offerings.

Modification of Terms

We reserve the right to revise, modify, or update these Terms & Conditions at any time without prior notice. Continued use of the website after changes are published constitutes acceptance of the revised terms. Users are encouraged to review this page periodically.

Use of our services is also governed by the specific service agreement entered into with the user and is subject to our Privacy Policy available on the website.

Company Information & Working Hours

Sellers Hike E-Com Solution is an India-based service provider. All project execution, including but not limited to e-commerce management, digital marketing, content creation, SEO, and website development, is carried out from our operational centers in India.

Working Hours:

Monday to Saturday: 10:00 AM – 6:00 PM (IST)

All public holidays observed in India and the state of Madhya Pradesh are considered non-working days.

Website Access & Usage

Access to the website is provided free of charge; however, users are responsible for any communication or internet charges incurred.

We reserve the right to suspend, restrict, or terminate website access at any time without notice.

While we strive for uninterrupted access, we do not guarantee that the website will be error-free or continuously available.

The content provided on the website is for general informational purposes only and may be updated or modified without notice.

Disclaimer of Warranties & Liability

Neither Sellers Hike E-Com Solution nor any third party makes any warranties or guarantees regarding the accuracy, completeness, timeliness, or suitability of the information available on the website.

We shall not be held liable for any inaccuracies, errors, omissions, or deficiencies in the content. Use of any information or material available on the website is entirely at the user’s own risk.

It is the user’s responsibility to ensure that any service or information obtained meets their specific business requirements.

Unauthorized use of the website may result in legal action and/or penalties under applicable laws.

Third-Party Links

Our website may include links to external websites for informational purposes. Sellers Hike E-Com Solution does not control or endorse the content, privacy practices, or policies of third-party websites and shall not be held responsible for them.

Users are advised to review the privacy policies and terms of any external websites they visit.

Intellectual Property Rights

All content on this website, including design, text, graphics, logos, videos, and layout, is the intellectual property of Sellers Hike E-Com Solution or its licensors and is protected under applicable copyright and intellectual property laws.

No material from this website may be copied, reproduced, modified, distributed, or republished in any form without prior written consent, unless expressly permitted.

All third-party trademarks, logos, and brand names mentioned remain the property of their respective owners.

If you believe any content on this website infringes your intellectual property rights, please contact us for resolution.

Advertising & Sponsorship Disclaimer

The website may contain advertisements or sponsored content. Advertisers and sponsors are solely responsible for ensuring compliance with applicable laws. Sellers Hike E-Com Solution shall not be liable for any inaccuracies or claims made in advertising materials.

Confidentiality Commitment

We recognize the importance of confidentiality in business relationships. Any confidential information shared with us by clients, prospective clients, or partners will not be disclosed to third parties except where required by law or regulatory authorities.

We take all reasonable measures to prevent unauthorized disclosure of confidential information.

Global Use & Legal Compliance

While we endeavor to comply with applicable laws, we do not guarantee that the website content is suitable for use in all jurisdictions. Users accessing the website from outside India do so at their own risk and are responsible for compliance with local laws.

If use of the website violates applicable laws in your jurisdiction, you must discontinue access immediately.

Restricted Access Areas

Certain sections of the website may be protected by login credentials and are accessible only to authorized users. Unauthorized access to such areas may result in legal action.

User Submissions & Feedback

Users may provide feedback or suggestions to improve the website or services. Any feedback submitted shall be considered non-confidential, and Sellers Hike E-Com Solution reserves the right to use it without restriction.

Users agree not to submit any content that is unlawful, offensive, defamatory, or infringes third-party rights. We reserve the right to remove such content without notice.

Malicious Content & Security

Users must not upload or transmit any content containing viruses, malware, or harmful code. While we take measures to secure our website, we do not guarantee the absence of such threats and shall not be liable for any resulting damage.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in Jabalpur High Court, Madhya Pradesh

Refund & Cancellation Policy

Overview

Sellers Hike E-Com Solution is a professional E-commerce Business Management, Digital Marketing, and Website Design & Development service provider. This Refund & Cancellation Policy is designed to clearly outline our service engagement terms and ensure complete transparency with our clients.

We request all clients to carefully review this policy before availing any of our services.

No Refund Policy

Please note that Sellers Hike E-Com Solution does not offer refunds under any circumstances. Once a payment is made for any service, it is considered final and non-refundable, regardless of project status, usage, or outcome.

Web Design & Development Services

Before initiating any paid engagement, we may provide demo samples or portfolio references to help clients evaluate our quality of work. Clients are encouraged to clarify all requirements, expectations, and queries prior to making any payment.

Once the project has commenced and payment has been received, no refunds will be issued.

Advance Payment Terms

All services are offered strictly on a monthly or milestone-based payment structure, as agreed.

100% advance payment is required to initiate any service or project.

In the event of project cancellation by the client, the advance amount shall not be refunded.

Service Cancellation

Clients may choose to discontinue or cancel services by providing prior notice. However, cancellation does not entitle the client to any refund for payments already made.

Services will remain active until the end of the paid service period.

Policy Amendments

Sellers Hike E-Com Solution reserves the right to modify, update, or amend this Refund & Cancellation Policy at any time without prior notice. Any changes made will be effective immediately upon publication on the website.

Continued use of our services constitutes acceptance of the revised policy by both existing and new clients.

Contact Information

For any queries related to this policy, clients may contact us through the official communication channels mentioned on our website.